The world's local bank 
Logon
Click the 'plus' symbol or text for more information.
Click the 'minus' symbol or text for more information.
How do I logon?Once the Online Registration process is complete, you logon by entering your Personal/Electronic Banking Number (PBN) and your internet banking Password. Any subsequent logons will be through the website, www.jordan.hsbc.com. You have to click ´Logon to Your Account´ button and then enter your PBN and Password.
Yes, you can change your Password whenever you wish to. The ´Change Internet Banking Password´ Option is available in the Online Services Menu.
You will have to enter your old Password and the new Password (twice) in the boxes provided and click the "Send" Button. The change will be acknowledged immediately.
Your Password is important. Follow these tips when creating your Password:
Select a Password that cannot be easily guessed by anyone else. Do not associate your Password with anything personal such as birthdays, names, phone numbers or other familiar words.
Create a Password with letters, numbers or a combination of both, use upper and lower cases.
Your Password must never be given to any other party - not even to the staff of the Bank.
Never write or otherwise record your Password in a way that can be read or understood by someone else.
Never record your Password on any software which retains it automatically, (e.g. any computer screen prompts or ´save Password´ feature or the like on your Internet browser).
Change your Password regularly.
Change your Password frequently if you access your account using a shared PC (e.g. internet cafe).
Do not use Password from other Internet sites.
If you suspect any unusual account activity, call our Call Centre at 800 22044 (Jordan) and (9714) 227-4310 (outside Jordan). In these circumstances, you should immediately change your passowrd by selecting "Change Internet Banking Password" option under "Online Services" menu.
You can call our Call Centre or submit a written request to your branch of account to request for a new Password. The Password will be held at your Branch for you to collect it in person.
